Announcements and Alerts

How to upgrade your package

Upgrading to DStv Premium is easy and you can do it yourself through various options.

Choose the option that works best for you.

Manage your account through the "My DStv" tab on the DStv Now App. The app is free to download on the Google Play Store or Apple App Store and is available to all DStv customers.  

You can log in with your Connect ID on Self Service. If you don't have a profile, you can register here. If you're already registered, you can go straight to your personal dashboard on My DStv

Visit your nearest walk-in centre

Find all the ways you can get in touch with us here

 Follow these easy steps: 

1. Log in

 

2. Scroll down to the decoder you want to upgrade and click on "change packages" underneath it. 

 

3. Select the package you'd like to change

4. Click on DStv Premium

5. You can select (schedule) a future date, or "change package" immediately. 

6. Confirm the quoted amount in the pop-up. 

7. You will see a message confirming your successful upgrade!

 

DStv Explora software upgrade

From 1 to 3 November, we’re updating the software on our DStv Explora and DStv Explora 2 decoders, as well as our DStv HD Decoders. This update aims to enhance your viewing experience – the recording icons have been changed, and we’ve made improvements to the Showmax user interface.