Announcements and Alerts

DStv Self Service Festive Toll-Free Offer

What if you could manage your DStv account without having to call our Call Centre? What if your basic needs as a DStv Subscriber could be met by following a few easy steps? What if you had options that did not require the use of airtime or data?

The great news is that all of this is possible with DStv Self Service and from today until 30 January 2018, Self Service via USSD & our new Self Service website is toll-free, meaning that you will not use any airtime or data when using these two platforms. Yes, there’s not a #Penny needed to use Self Service via USSD & our new website!

Much like the colourful life of the legendary Tsonga disco king Penny Penny, our Self Service options now have a splash of colour (gold, in particular) and oh so much magic!

Here's a quick view of some of things you can do with Self Service:

  • Fix errors
  • Get your payment info and make payments
  • Make online credit card payments and set recurring monthly payments
  • Reconnect once your payment has been made, and activate packages
  • Rent BoxOffice movies
  • Set up and manage your Holiday Home
  • And much more

View all our Service Service Options

  • Dial *120*68584# from your mobile and follow the prompts (Free until 30 January 2018)
  • Login to https://self-service.dstv.com/  register (once off) to make use of our brand-new Self Service website (Free until 31 January 2018)
  • Follow Self Service on Facebook. Go to @dstvselfservice and send our Self Service genie a message
  • Follow Self Service on Twitter. Go to @DStvSelfService and send us a message
  • Download the DStv Now app for iOs & Android

You will need to register in order to get your “Connect ID” - With a Connect ID, you open up a portal to DStv Catch Up onlineBoxOffice on your desktop, great Self Service options such as managing your DStv account and so much more!

All that glitters is definitely gold, so go ahead, enter the world of DStv Self Service! #DStvWORLD

DStv Explora software upgrade

From 1 to 3 November, we’re updating the software on our DStv Explora and DStv Explora 2 decoders, as well as our DStv HD Decoders. This update aims to enhance your viewing experience – the recording icons have been changed, and we’ve made improvements to the Showmax user interface.