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DStv Mobile

How to Cancel continuous MOBILE TV Subscription

  • Step 1
    Step 1

    To cancel/unsubscribe to a continuous subscription, whilst watching TV:
    Select 'Options'
    Select 'Subscriptions'
    Select 'My subscriptions'

  • Step 2
    Step 2

    Select 'Channel pckgs'

  • Step 3
    Step 3

    Select the 'Channel package'/bouquet to be cancelled
    * Only 'Continuous' subscriptions can be cancelled. A '1 Month' subscription cannot be cancelled.

  • Step 4
    Step 4

    Select 'Options'
    Select 'Unsubscribe'

  • Step 5
    Step 5

    A confirmation pop-up will appear on the handset.
    Select 'Yes'

  • Step 6
    Step 6

    A message will appear on the phone confirming that the request for unsubscription was sent





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