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South Africa
Contact Us
Calling from your mobile:
083 900 3788

VAS rates apply

VAS rates is a Value Added Service. Free minutes do not apply


Calling from your landline:
Johannesburg (011) 289-2222
Pretoria (012) 422-2222
Cape Town (021) 508-2222
Durban (031) 710-2222
Port Elizabeth (041) 395-2222
Bloemfontein (051) 503-2222

Call Centre hours:

07:00 - 23:00
(Mon - Sun, incl Public Holidays)

Debit Order

Do Debit Order

Remove the hassle of trudging to your nearest bank, standing in queues or carrying cash around and make your life easier by paying via debit order.

Debit Order is by far the most convenient method of payment for you.

SMS "DEBIT" to 32445 and we'll call you back to help you set up your Debit Order. SMS costs R1.

If you would like a Credit Card Debit Order please click here

You can also contact the DStv Call Centre with your banking details, or visit your nearest DStv Service Centre or DStv Agency with the stipulated documentation and we will automatically deduct the amount due for payment from your bank account every month on a day of your choosing (this excludes the 29th to the 31st of the month).

In order to minimise fraud, we have introduced bank account holder verification, however, only Absa, First National Bank, Standard Bank, Nedbank and Capitec are automatically verified. This process also only works if the MultiChoice customer and the bank account holder (payer) are the same person.

Note: This facility requires that you capture the branch name. Should you not have your branch name, please send an email to debitorders@multichoice.co.za for further assistance.

1. If you happen to bank with any other bank, please fax or email the following documentation to (011) 577-5946 or debitorders@multichoice.co.za:

  • Proof of banking (a bank statement, or a bank-stamped letter, or a cancelled cheque)

2. If you're paying the MultiChoice account on behalf of someone else, please fax or email the following documentation to (011) 577-5946 or debitorders@multichoice.co.za:

  • Proof of banking (a bank statement, or a bank-stamped letter, or a cancelled cheque)
  • A copy of the bank account holder's ID

If the company you work for is paying your personal MultiChoice account, the following original documents need to be taken to your nearest MultiChoice branch or agency:

  • A letter documented on an original corporate letterhead authorising payment via the company on behalf of the person concerned, including the company's banking details
  • The letter must be signed by an appropriate representative of the company, and must include the name, position and contact details of the person signing the letter
  • The person signing the letter cannot be the person on whose behalf the account is being paid




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