The Decoder Care Contract (DCC) is a short-term insurance contract offered to MultiChoice customers by NMS Insurance Services.
DCC only covers MultiChoice Approved serialized decoders against:
Mechanical or electrical fault
Total loss or damage caused by theft or attempted theft
MultiChoice Customers can SMS "DCC" to 32445 and a MultiChoice Representative will call them back.
Call the Contact Centre on 011 289 2222
Visit one of our three Service ...
Agencies are not allowed to sell/activate, cancel or collect DCC premiums as they are not authorized intermediaries of NMS Insurance Services (SA) Limited, neither are they ...
Agencies cannot process DCC replacement claims for fire, theft, lightning and explosions because Agencies are not authorized Financial Services Providers in terms of the ...