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South Africa
Contact Us
Calling from your mobile:
083 900 3788

VAS rates apply

VAS rates is a Value Added Service. Free minutes do not apply


Calling from your landline:
Johannesburg (011) 289-2222
Pretoria (012) 422-2222
Cape Town (021) 508-2222
Durban (031) 710-2222
Port Elizabeth (041) 395-2222
Bloemfontein (051) 503-2222

Call Centre hours:

07:00 - 23:00
(Mon - Sun, incl Public Holidays)

DStv Access Fee

2 June 2014

Why do I have to pay an additional fee to use my PVR or for XtraView?

The Access Fee gives you access to additional viewing environments without having to pay an extra subscription (and so saves you money). These additional viewing environments can take the form of additional decoders connected through XtraView or the additional environment that enables simultaneous recording, downloading of additional content and Remote Recording; available via a PVR.

Premium, Extra and Compact PVR customers are able to enjoy BoxOffice on the PVR. Premium customers with an active PVR also get access to a range of free additional value added services like Catch Up and online services including Catch Up and Live TV on multiple devices.





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