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South Africa

Announcements

The Electronic Programme Guide is available on your decoder in the form of a TV Guide and an i-Plate, which is what you see when you press i on your DStv remote whilst on a channel.
We’re always improving our services to ensure we stay up to date with the latest technology, with this in mind we recently reviewed our minimum installation requirements for all NEW installations.
You might be experiencing a loss of audio & visual with your DStv Mobile Walka or Drifta device. This may result in “Error message E19-4” appearing on your viewing screen.
In a bold move, cementing its reputation as Africa’s prime pay-television content provider, M-Net is closing the time-gap between the international debut of top-rated series like never before.
There will be a technical change made to History Channel (DStv channel 186) and Crime and Investigation (DStv Channel 170) on Tuesday, 17 June.
As from the 5th of June our new Sale and swap Price for Smartcards will be: R 99.00
As a DStv customer you will be able to buy the Explora decoder through the newly-introduced Decoder Payment Plan. Payments will be R129 a month for the duration of 24 months.
MultiChoice is now submitting information about our customers' DStv account payment habits to all four South African credit bureaus, as this is a requirement from the Consumer Protection Act.
On 15 May, we sent a software update to all SDPVR decoders to address, amongst other things, a problem that SDPVR decoders responded to Explora remote controls (called the A5 and A6).
We are pleased to announce the launch of Big Brother Angola in South Africa on DStv Portuguesa and DStv Portuguese Add-On packages.
On 13 May, MultiChoice will be adding an HD tag to some of the HD channels which are simulcast HD and SD.
Should your decoder become unresponsive or you need to troubleshoot some discrepancies. Just reboot your decoder, watch this video for more info.
Here are all the details you need to know if you are selling your decoder and want to complete the Change of Ownership process.
Here are the new prices for DStv for 2014, thank you for your support during 2013. We want to continue to be your home of extraordinary digital entertainment in 2014.
On Sunday, 2 March 2014, MultiChoice will launch a 24-hour pop-up channel on DStv Channel 199 - The Oscar Pistorius Trial: A Carte Blanche Channel
From Tuesday, 4 February 2014, SuperSport will switch its standard definition channels over to a widescreen format, also known as a 16:9 aspect ratio.
On Monday, 20 January 2014, we will be sending a security software update to all DStv decoders. Most customers should not notice the update at all.
Your TV Guide on your SD PVR currently gives you a 7 day view. We know that many of you have been waiting for us to return to an 8 day view.
It always is important that we gather customer satisfaction feedback from you on the service you get from us. So we’ve put together some Customer Experience Surveys to capture this and get your feedback on how you view our service and product.
TNS Research Surveys is a 3rd party company which have been commissioned by Multichoice South Africa to recruit existing 2 tuner HD PVR homes to become part of the DStv-i Viewing panel.
MultiChoice is in the process of swapping out some of the older model smartcards. This is to ensure that our subscribers continue to receive a secure and up-to-date service.
Please be aware of these scams that have been brought to our attention.
View some of the Weekly Retail Special Offers from selected stores near you!
MultiChoice does not schedule channel programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie’s license specification.
MultiChoice would like to inform all subscribers that effective April 2012, DStv Self Service kiosks will be implemented at the Randburg, Cape Town and Durban Service Centres as well as selected Agencies nationwide.
The DStv agencies are authorized service providers for DStv Services and products.
We've implemented a new and exciting way for our subscribers to find an installer via their mobile!
MultiChoice constantly strives to improve its products and services, and to keep at the forefront of technological developments.
In order to become a Dstv Accredited Installer the applicant should meet the following Criteria and then complete the application form available for download below.




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